Debt Management Specialist

The incumbent serves as a Debt Management Specialist on the Accounts Receivable Team Servicing APHIS. The Accounts Receivable Team is the focal point for agency collections and debt management. As a Debt Management Specialist, the primary responsibilities include providing excellent customer service, managing account debt using a variety of tools, and working well with others.

To qualify, you MUST meet all program and qualification requirements by the closing date of the announcement. To be eligible, applicants must meet one of the following requirements; Completed all requirements for an associates, bachelors, masters, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution within the previous two (2) years.

OR Individuals who, due to military service obligation, were precluded from applying to the Recent Graduates Program during any portion of the 2-year eligibility period described above shall have a full 2-year period of eligibility upon release or discharge from active duty. This eligibility period cannot extend more than 6 years from the date on which the requirements for the academic course of study were met.

Applicants must meet the following specialized experience and/or education requirements listed below: SPECIALIZED EXPERIENCE AT THE GS-GS-07 GRADE LEVEL: Applicants must have one year of specialized experience equivalent in level of difficulty and responsibility to the next lower level in the Federal Service (GS-05). This experience may have been obtained in the private or public (local, county, state, Federal) sectors.

Examples of qualifying experience include, but are not limited to: Providing financial information regarding proper collections of funds, billings, and interpretation of customer accounts balances. Assisting with debt management processes, from billings to final collecting including, aging analysis, dunning and write-offs. Identifying collections/billings clearing issues to reconcile customer accounts and makes the necessary adjustments to clear transactions.

Using automated spreadsheet software (such as Microsoft Excel) and financial systems to create reports, perform reconciliations, and analyze data. OR 1 year of graduate education towards a degree in Business Administration, Accounting, Finance, Management or closely related.

OR Superior Academic Achievement: To qualify based on superior academic achievement, you must have completed the requirements for a bachelor's degree from an accredited institution AND 1) have a class standing in the upper third of the graduating class, 2) membership in a national scholastic honor society (excluding Freshman honor societies), or 3) must meet certain GPA requirements.

GPA requirements: 3.0 or higher out of a possible 4.0 as recorded on official transcripts or as computed based on 4 years of education, or courses completed during the final 2 year of the curriculum; OR 3.5 or higher out of a possible 4.0 based on the average of the required course completed in the major field or courses completed during the final 2 years of the curriculum (GPA will be rounded to one decimal place, e.g., 2.95 rounds to 3.0 and 2.94 rounds to 2.9). TRANSCRIPTS are required.

COMBINATION OF EDUCATION & EXPERIENCE AT THE GS-07 GRADE LEVEL: Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Applicants may have combinations of successfully completed graduate education and specialized experience to meet total qualification requirements.

The total percentages must equal at least 100 percent to qualify an applicant for that grade level.